Transforming paratransit

Achieving cost savings and modern rider experiences while maintaining ADA compliance.

Ready to start your journey to modern paratransit?

Why it matters

Modern tools reduce administrative burdens by up to 40%, automating tasks that are time-consuming with legacy systems, resulting in more efficient operations.

Transitioning to modern systems improves on-time performance by up to 30%, ensuring more consistent and dependable service for paratransit riders.

The Impact

Agencies moving away from legacy systems report a 25% increase in rider satisfaction due to more reliable and user-friendly service offerings.

Modern tools enable agencies to scale their operations more easily, accommodating up to 50% more riders as demand grows without sacrificing service quality.

How Spare Helps

Unparalleled cost savings

Spare Engine optimizes dispatching and routing, enabling agencies to use their resources to the fullest. In some cases, this completely eliminates the need for overflow services.

Provide truly equitable rider experiences

Modern app experiences give riders the independence to book themselves rather than rely on calling in. They can view their trip, know if it’s on time, and track the driver, ensuring faster and more reliable service.

Modernizing Operational Services

Modern paratransit platforms can expand to same-day services and increase capacity by incorporating non-dedicated fleets, while modern technology, such as AI voice agents, reduces call center wait times by serving as the first line of support.

Reimagining eligibility

Streamline the eligibility process from application to service use. Spare adapts to conditional eligibility criteria, whether it's weather, health conditions, or other factors.

PSTA Access increased its OTP by 2% to 95% by retraining PSTA traffic

PSTA, APTA's Agency of the Year for 2023, offers modernized PSTA Access and Mobility On Demand (MOD) powered by Spare's innovative platform. The switch to Spare brings seamless bookings, real-time tracking, and enhanced rider satisfaction.